Customer Promise / Guarantee

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Customer Promise

We offer traditional and modern hand-made bespoke furniture and we take the time to find out what’s important to you and understand exactly what you want… giving you guidance, some inspiration if you want it, and reassurance along the way… so that you receive something memorable… something unique to you.

And we’re committed to ensuring you’re delighted with the result, which we will give you great pleasure and happy memories of its origin.

We confirm to you exactly what you are going to get, with a drawing if needed, and we let you know what the progress is during the project, so you don’t have to worry about chasing us.

Lifetime Guarantee

“Excellent workmanship, Excellent quality, Excellent service, what more can we say…”

We are so confident about the quality of our workmanship that we offer a lifetime guarantee on all our cabinetry. We want to give you piece of mind from the very beginning.

In the unlikely event that subject to fair wear and tear, any of the cabinetry we craft should fail or not be ‘fit-for-purpose’, we will repair or replace the faulty item without any quibble.

 

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