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Privacy policy

Salcey Cabinet Makers Privacy Policy

Our contact details

Name: Salcey Cabinet Makers
Address: The Homestead, Walting Street, Potterspury, Towcester, NN12 6LH

Phone Number:01327 811105
E-mail: info@salceycabinetmakers.co.uk Lorraine@salceycabinetmakers.co.uk

The type of personal information we collect

We currently collect and process the following information:

Contact names, Telephone numbers, addresses and emails that is given to us by any person that is enquiring about our services.

How we get your personal information and why we collect it

Any personal information we process is provided to us directly by you either via an email enquiry, a telephone call, appointment to the workshop or at an exhibition show for one of the following reasons:

To obtain a proposal, to offer our expertise specifically to your requirements and to liaise with you about your project.

We do not receive any personal information indirectly.

We use the information that you have given us to communicate with you.

We do not share this information with any external organisations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting info@salceycabinetmakers.co.uk or zena@salceycabinetmakers.co.uk

How we store your personal information

Your information is securely stored on a registered Zoho CRM system.

We use the information that you have given us on a secured CRM programme to communicate with each other within Salcey Cabinet Makers and yourselves. Whether you are past, present, or potential future customers. The CRM helps us as a company to keep up to date with you, with how you want us to help you with any enquiry you have.

We keep any information that we are given until you no longer require our services or you have requested us to take you of our records. We will then dispose this information permanently.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Info@salceycabinetmakers.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@salceycabinetmakers.co.uk

You can also obtain help from the ICO if you are unhappy with how we have used your data. Helpline number: 0303 123 1113